About Us

What is eChargeback and What does it Mean for Your Business.

Whether you are a merchant who has received his first echargeback or a consumer curious about how echargeback work, it is important to understand the purpose, history and impact that chargeback make on those involved in the process.

The History of eChargeback

The Truth in Lending Act of 1968 laid the groundwork for credit card echargeback. However, the  payment industry experts recognise The Fair Credit Billing Act of 1974 as the invention of echargeback. When introduced, echargeback were a form of consumer protection for credit card holders but due to the sudden rise of online scam it has extended into chargeback of B2B Scams, Online scams, and any other online fraud.

For online businesses defrauded by fraudsters (either criminals who place unauthorised transactions or unscrupulous merchants who take advantage of the consumer), echargeback is the consumer’s fallback option.

Consumers can use echargeback to dispute an online transaction and secure a refund for their purchase.

eChargeback can be used to dispute all sorts of online scams and secure a refund for the purchase. echargeback voids an online transaction, recovering funds that were previously paid and either goods werent delivered as agreed or had encountered any sort of issues that leaded to client loosing thier money.

eChargeback differ from traditional refunds in one simple way: rather than contact the business for a refund, the consumer goes over echargeback’s  head via proper investigation and asks the bank to forcibly remove funds from the business’s bank account or via bank insurance refund system called BIR systems.

Consumers can use a echargeback to dispute any online SCAM transaction and secure a refund for their purchase or agreement.

Our Skills & Expertise

Financial losses resulting from online transactions fraud exceeded £80 billion, false positives, and lost merchandise and revenue for eCommerce merchants since  2015. Of that, experts estimate that at least £4 billion is caused by friendly fraud, but in reality, the costs are much higher

Customer Satisfaction 99%
Fund Recovery 91%
Quick Processing 89%
Security 100%


Making Chargeback Easy

Disappointed by a product or service you’ve paid for? Echargeback has tips to help you get your money back. You can use our sample complaint letter for refund tips, get tips and strategies for making your case, Don’t be fooled by scammers who promise to get your money back for a fee, echargeback only request for a registration fee prior to starting a process and the final fee paid after the money has been recovered.

You’ll also find information about the echargeback refund program. The echargeback sues companies that make deceptive claims about their products and services. These lawsuits sometimes result in refunds for the people affected.